This privacy policy explains how we handle personal information when you visit Brunocasino. It covers the information submitted through our site, the technical records generated during your visit and the controls available to you under UK data protection law.
Scope of this notice
We apply this notice to information we collect through this website and the forms available on it. It describes our handling of personal data; it does not replace the operator's separate privacy information for an account opened with Brunocasino.
Your account details, identity documents and payment records may also be handled by the relevant gambling operator. Any information you provide directly to that operator should be handled under its own privacy notice.
Categories of information
We may process the details you enter when registering, corresponding with us or requesting help. This can include your name, email address, username, password choices and any account information you provide.
We may also receive payment-related information when you ask us about a deposit or withdrawal. We do not need your full card number or banking password to answer a general enquiry, so please do not send those details by email.
Technical information can include your IP address, browser type, device information, referring page, pages visited and interaction times. We use this information to operate the site, understand how its pages are used and identify errors or attempted abuse.
Lawful basis for processing
We process personal data where necessary to provide the website and respond to enquiries, based on our legitimate interests in operating and securing the service. Where we rely on consent, such as for optional analytics or advertising cookies, you may withdraw that consent through your browser controls.
We also process information to comply with legal obligations, establish or defend legal claims and protect the security of the site. If we ask for information that is not needed for a particular request, we explain its purpose before collecting it.
Sharing and international transfers
We do not sell personal information. We may share the minimum necessary information with service providers that host our site, deliver emails, provide analytics or advertising services, and maintain our security systems. These providers act under contractual controls that limit how they may use the information.
Some service providers may process information outside the UK. Where that happens, appropriate safeguards are used for transfers, including relevant adequacy regulations or approved contractual clauses.
Your privacy controls
You can ask for access to your personal data, correction of inaccurate information, deletion, restriction or portability. You may also object to processing based on legitimate interests and withdraw consent where consent is the basis we rely on.
To exercise a right, email [email protected]. Include enough information for us to locate the relevant records. We will explain if a right does not apply to the data you have identified and will not charge for a valid request.
You can complain to the Information Commissioner's Office at ico.org.uk. We would prefer to hear from you first so that we can try to resolve the concern, but you are not required to contact us before making a complaint.
Retention of information
We keep personal information for as long as it is needed for the purpose for which it was collected, including to answer enquiries, maintain site security and meet legal obligations. Enquiry correspondence is reviewed regularly, while records connected to misuse or legal claims may be retained for longer.
When a retention period ends, we delete the information or convert it into an anonymous form that can no longer identify you. How long individual records remain depends on their purpose and the legal requirements connected with it.
Protection of minors
This site and its services are intended only for adults aged 18+. We do not knowingly collect personal information from children. Parents and guardians should use appropriate device controls and avoid leaving gambling material accessible to a minor.
Changes to this policy
We may revise this privacy policy when the site, our service providers or the law changes. A material change will be identified on the page, and the revision date at the bottom will show when the current version took effect.
Last updated: 6 August 2026
Questions about this policy can be sent to [email protected].
This site is for players aged 18 and over (18+) only. For free, confidential support with gambling, visit BeGambleAware.org.